1. Cultivate and deliver a culture of quality service excellence for residents and clients, employees and other stakeholders through engagement and understanding
Establish quality measures to assess service outcomes and organizational performance
Create and implement a plan to solicit input from clients, residents, employees and other stakeholders to ensure understanding and to increase engagement
Build and implement a Performance Management System to foster alignment with mission, vision, values and strategic directions
Review and revise current on-boarding programs to establish value alignment and promote early engagement of new employees
Assess and analyze resident and client satisfaction scores and establish strategies to address deficiencies
Implement a Leadership Development Program that will foster high employee engagement and promote desired cultural norms
2. Build capacity through strategic partnerships that will allow Thrive Group to have greater impact and influence for those served
Identify and secure additional Thrive Group member organizations
Establish new partnership collaborations that will increase the number of clients and residents served
Build and implement a Thrive Group staffing model that can be sustained within established infrastructure budgets
3. Create a diversified funding base to ensure financial sustainability
Identify and secure a variety of new revenue sources to support and enhance program and service delivery
Research and design a Fundraising Plan that will identify and establish sources of non-restricted funding
Explore Economic Engine options
The Thrive Group makes living life well, on your own terms, a reality. With an integrated service delivery model, Thrive provides a healthy living experience that meets service, safety and care requirements in environments designed for people with unique needs.
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